Shipping policy

Shipping Policy

Last Updated: [Date]

Thank you for shopping with [Store Name]. We currently offer delivery across Pakistan.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • For Cash on Delivery (COD) orders, we may contact you to confirm your order before dispatch.

Delivery Time

  • Major Cities: 2–4 business days

  • Other Areas: 3–7 business days

  • Delivery times may vary depending on the destination, courier availability, weather, public holidays, or other circumstances beyond our control.

Shipping Charges

  • Standard delivery charges are PKR [___].

  • Free shipping is available on orders above PKR [___].

  • Any applicable shipping charges will be shown at checkout before you complete your order.

Cash on Delivery (COD)

COD is available for eligible orders within Pakistan. Customers are required to provide a valid phone number and complete delivery address.

Please make sure someone is available at the provided address to receive and pay for the order.

Order Tracking

Once your order has been dispatched, we will provide tracking information where available. You can use the tracking details to check the status of your shipment.

Delivery Issues

If your order is delayed, arrives damaged, or you receive the wrong item, please contact us at [Email/WhatsApp] as soon as possible with your order number and relevant details.

For damaged packages, we recommend taking photographs of the package and product before opening or immediately after receiving it.

Incorrect Address

Customers are responsible for providing a complete and accurate delivery address and phone number.

If an order is returned to us because of an incorrect or incomplete address, refusal to accept the parcel, or repeated failed delivery attempts, additional shipping charges may apply for re-delivery.

Undelivered or Returned Orders

If a parcel cannot be delivered and is returned to us by the courier, please contact us at [Email/WhatsApp]. Any re-delivery will be subject to applicable shipping charges.

International Shipping

At this time, we do not offer international shipping. We only deliver within Pakistan.

Contact Us

If you have any questions about your order or our shipping policy, please contact us: